Question: Will the jewelry turn my skin green?

Answer: No green skin, ever.

Question: Is your jewelry safe for sensitive skin?

Answer: All of our pieces are considered safe for sensitive skin. We use 925 Sterling Silver, Platinum, and Gold Plated material.

Question: How do I know my size?

Answer: Check out our ring sizing page for all the details on how to size yourself at home. 

Question: Does everything eventually get restocked?

Answer: We believe in the power of exclusivity so many things will not be restocked once sold out to make room for newer styles and designs. We also believe in small-batch production to fortify the quality of our jewelry. If there is high demand for a restock, we will announce it via email so make sure you sign up to get our newsletters!

Question: Do you ship internationally?

Answer: Yes, we offer international shipping services via USPS. International transit times may vary due to customs clearance and other variables that are out of our control. Customers are responsible for all international duty fees issued by their respective country.

Question: How often are new items added to the collection?

Answer: You can expect new drops throughout the year!

Question: What is the best way to contact you about questions on my order?

Answer: Email is the best way to contact us. Our email is customerservice@yandrjewelry.com

Question: Where should I store my jewelry?

Answer: Your jewelry is best stored in a soft, lined jewelry box. Be sure to keep your jewelry out of extreme conditions like cold, heat or humidity.

Question: How can I clean my jewelry?

Answer: You may use a jewelry care cloth for the occasional touch up. For a deeper clean, feel free to use gentle soap and lukewarm water or a sterling silver, gold plated jewelry cleaner solution.

Question: What are best practices for taking care of my pieces?

Answer: Avoid harsh chemicals (perfumes, sprays, household supplies, saltwater, chlorine, etc) coming in contact with your pieces. Store them in a soft lined jewelry box or pouch, and avoid excessive heat or humidity. Be sure to thoroughly dry them if you choose to get them wet. The more you take care of them, the longer they will last!