SHIPPING

PRODUCTION & TRANSIT TIME

All our pieces are hand crafted with care and well worth the wait, with current processing times found below:

  1. Premade items: 2-3 business days

  2. Custom made: 6-9 business days

*Our production time for custom-made to order pieces is subject to change during peak seasons. 

Transit times once order is shipped:

  1. USPS First Class Shipping (2 - 5 business days) U.S Only

  2. USPS Priority (1 - 3 business days) U.S Only

  3. USPS Priority Mail International (6-12 business days)

You will receive a confirmation email with tracking details once your package is shipped.

When ordering pre-made and custom-made jewelry in the same cart and selecting expedited shipping within the U.S, we ensure prompt delivery by shipping all custom-made items with longer processing time via expedited shipping and all pre-made items with shorter processing time via standard shipping.

*International transit times may vary due to customs clearance and other variables that are out of our control. Customers are responsible for all international duty fees issued by their respective country.

RETURNS

Every order is created and packaged with an obsessive attention to detail to ensure your satisfaction. Your happiness with our jewelry is our #1 priority! All full-priced items can be returned for exchange, refund, or store credit.

We accept returns for new, unused, unworn items within 7 days of your delivery date. Items marked Final Sale, International Sales, Priority and Express Shipping Costs, and Special Orders are not refundable.

Returned items are to be in mint condition, in original packaging, and sent with tracking from a carrier of your choice within 7 days from your item’s delivery date. Any item that is altered, damaged, used, worn, or is missing parts are not eligible for return.

We provide free return shipping.

To process a return, please email customerservice@yandrjewelry.com

A few important notes to remember...

  • Please do not return your purchase without contacting us first.

  • Items marked Final Sale, International Sales, Priority and Express Shipping Costs, and Special Orders are none refundable.